At Viynco, we aim to provide a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
All orders are processed after payment confirmation.
Processing time: Please allow 4 business days for your order to be prepared for shipment.
Orders are not shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated delivery time: 9 to 15 business days (after the processing period).
Delivery times may vary depending on destination country, local customs processing, and carrier operations.
Shipping times are estimates and are not guaranteed.
Shipping costs are calculated at checkout unless otherwise stated. Occasionally, we may offer free shipping on qualifying orders. Any applicable conditions will be clearly displayed at checkout.
All orders include tracking information. Once your order has been shipped, tracking details will be sent to the email address provided at checkout.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Viynco is not responsible for delays caused by:
Customs clearance.
Carrier issues.
Incorrect or incomplete shipping information provided by the customer.
Events beyond our control (e.g., severe weather conditions).
Please ensure that your shipping address is correct at checkout. Viynco is not responsible for orders delivered to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, reshipping costs may apply.
If your tracking information shows that your order has been delivered but you have not received it, please contact the carrier directly. If the issue cannot be resolved, contact us at support@viynco.com so we can assist where possible.
If you have any questions regarding shipping, please contact us:
Email: support@viynco.com
Website: viynco.com
Company: WORK BRAZILIAN MATOS LLC
